Whether you're working from home, gaming, streaming, or just browsing, a reliable internet connection is essential. But what do you do when things feel slow or glitchy? Before calling your provider, here are 10 useful tips to help you check and troubleshoot your internet connection.

1. Run a Speed Test

Use free tools like Speedtest.net or Fast.com to check your current internet speed. Compare the results with what your plan promises. Pay attention to:

• Download speed: Affects streaming, browsing, downloads.

• Upload speed: Important for video calls, cloud backups.

• Ping (latency): Crucial for gaming and real-time communication.

2. Restart Your Modem and Router

A classic fix for a reason. Power cycling your modem and router can resolve many temporary connection issues. Simply unplug both, wait 30 seconds, then plug them back in.

3. Check for Network Congestion

Too many devices connected at once can slow down your internet. Try:

• Disconnecting unused devices.

• Limiting streaming or large downloads during critical times.

4. Try a Wired Connection

Wi-Fi interference is common. Connect your device directly to the router using an Ethernet cable. If your speed improves, the issue is likely with your Wi-Fi signal.

5. Scan for Malware

Malicious software can slow your connection or hijack bandwidth. Use a reputable antivirus or anti-malware tool to scan your system.

6. Check Router Placement

Place your router in a central, elevated location away from thick walls, metal, or appliances. Poor placement can lead to weak signals and dropped connections.

7. Update Firmware and Drivers

Outdated router firmware or network drivers can cause connectivity problems. Visit your router’s admin page and your device manufacturer’s website for updates.

8. Use the Command Line for Diagnostics

Tech-savvy users can run commands like:

• ping google.com – to check if the internet is reachable.

• tracert google.com (Windows) or traceroute google.com (Mac/Linux) – to find delays in the connection path.

• ipconfig or ifconfig – to review IP configuration and troubleshoot network issues.

9. Check for Outages

Sometimes the issue isn't on your end. Visit your ISP’s status page or use sites like Downdetector to see if there's a local outage.

10. Contact Your ISP (But Be Prepared)

If nothing works, contact your internet provider. Keep your test results and troubleshooting steps handy so you can explain the issue clearly. It speeds up the support process.

Final Thoughts

Internet problems can be frustrating, but many are fixable with a few simple steps. With these tips, you’ll be better equipped to diagnose and solve most common issues on your own—saving time and maybe even a support call.